In this role, you'll Drive and manage multiple, simultaneous initiatives while working alongside members of the Core Platform team and other Twilio teams, from project inception to completion that align with top company objectives. Collaborate with stakeholders to define project scope, objectives, success metrics and requirements. Define goals, create milestones and deliv

In this role, you'll Participate in strategic planning to develop and drive the HRSD, RPA and AI roadmaps aligning it with overall HR and business objectives. Oversee the selection, implementation and optimization of ServiceNow HRSD applications ensuring they meet short term and long term business needs and enhance the digital people experience at Twilio. Manage delivery

In this role, you'll Manage and expand some of our most important ISV customer accounts. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Partner closely with other Twilio teams to identify new revenue opportunities within your ISV account portfolio. Serve on a cross functional account team with r

In this role, you will Be responsible for new customer acquisition, while being assigned a quota for net new estimated annual recurring revenue (eARR). Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio's messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, et

In this role, you'll Build comprehensive use case demos for Solutions Engineers to leverage in customer facing calls which may include websites and applications connected to Segment Workspaces. Utilize your software engineering expertise to ensure the technical accuracy and reliability of demo environments and demo tooling, including integrations with other partner techno

In this role, you'll Build and maintain scalable, high quality machine learning solutions in production Design and implement tools and procedures to evaluate performance and accuracy of models and data. Work closely with software engineers, build tools to enhance productivity and to ship and maintain ML models Demonstrate end to end understanding of applications and "why"

In this role, you'll Coach, manage, and mentor a team of leaders in the CS org Cultivate a culture of learning with skill development plans allowing CSMs to build new high value customer engagement playbooks Drive strong internal collaboration with Renewals, Sales, Sales Engineering, Product, Professional Services, Support, and Value Engineering teams Lead team to deliver

In this role, you'll Drive opportunities through the entire sales cycle from pipeline generation through to close and post sales Employ a value oriented sales methodology with a focus on use cases spanning customer data and marketing activation Build upon the growth & adoption of Segment in the Mid Market business segment Own the cross functional team from Pre Sales throu

In this role, you'll Dive into our dataset and design, implement, and scale data pre/post processing pipelines. Work on applied ML solutions in the areas of query processing, data mining, cleaning, normalizing and modeling. Design and build data platforms & frameworks for processing high volumes of data, in real time as well as batch, that will be used across engineering

In this role, you'll Design, build, and maintain infrastructure and scalable frameworks to support data ingestion, processing, and analysis. Collaborate with stakeholders, analysts, and product teams to understand business requirements and translate them into technical solutions. Architect and implement data solutions using modern data technologies such as Kafka, Spark, H